Shipping Policy

Order Processing Time

All orders placed with Hopson Lumber Co. are processed within 1-3 business days (excluding weekends and holidays) after order confirmation. Once your order has been processed, you will receive a notification when it ships or is ready for delivery or pickup.

Processing times may vary based on product availability, order size, or seasonal demand. If there is a delay, we will contact you directly.

Shipping Rates & Delivery Estimates

Shipping charges are calculated based on order size, weight, delivery location, and shipping method, and will be communicated at the time of purchase or order confirmation.

Delivery timeframes are estimates and may vary depending on carrier schedules, weather conditions, or other factors beyond our control.

Local Delivery

Hopson Lumber Co. offers local delivery for eligible orders within our service area. Delivery availability, fees, and timelines vary depending on location and order size. Please contact us for delivery details specific to your order.

In-Store Pickup

Customers may choose in-store pickup for most orders. Pickup orders will be available once you receive confirmation that your order is ready. Please bring your order confirmation when picking up.

Shipping Carriers

Orders are shipped using trusted carriers or delivered using Hopson Lumber Co.'s delivery vehicles, depending on the nature of the order.

Shipping Delays

Hopson Lumber Co. is not responsible for delays caused by shipping carriers, weather conditions, supply chain disruptions, or other circumstances beyond our control. We will make reasonable efforts to keep you informed of any significant delays.

Incorrect Shipping Information

Please ensure all delivery and contact information is accurate at the time of ordering. Hopson Lumber Co. is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or items are missing, please notify us within 48 hours of delivery so we can assist with a resolution.

Contact Information

If you have questions about this Shipping Policy or your order, please contact us:

Hopson Lumber Co.
918 South Main Street
De Soto, MO

Email: sales@hopsonlumberco.com